Core
The core modules focus on essential skills for maintaining ethical business practices, advising customers on optimal choices, and effectively interacting with internal departments and external sales support structures. They emphasize the application of customer care skills in specific work environments, generating selling opportunities, and evaluating personal sales performance within the retail industry. Additionally, the modules cover conducting sales and facilitating the sales of products to fleet owners. Together, these modules equip individuals with the necessary competencies to excel in various sales and customer service roles while upholding ethical standards