English Fundamentals
The Service Advisor Fundamentals focus on essential communication skills, including interpreting and using information from various texts, writing and presenting in diverse contexts, and using language effectively in occupational learning programs. These fundamentals also emphasize the importance of analyzing and responding to texts, accommodating audience and context needs, and engaging in sustained oral or signed communication while evaluating spoken or signed texts. The aim is to ensure that service advisors are proficient in both written and oral communication, enabling them to perform effectively in a professional environment.